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The City of Pataskala is dedicated to continuing a high level of service to our residents during the pandemic. We would ask for your help in achieving this goal by following the recommendations set by the Governor of Ohio.
As the City of Pataskala begins to return to work on May 18, 2020, procedures and requirements have been implemented to ensure the safety of our employees, residents, and those doing business with the city.
The City Hall building, 621 West Broad St, will be accepting visitors starting May 18, 2020 as well. Employees will be required to wear masks during any interaction with the public unless separated by a partition.
Employees will follow and maintain the 6ft distancing recommendation between themselves and visitors coming into the building.
If you do not feel comfortable coming into the building the city has a secure drop-box (621 West Broad Street) and one at our Utility Office (430 South Main Street) to receive payments. These boxes are checked every day.
If you have questions of our staff, you may still call in with those questions at (740) 927-2021 or email them. A list of emails for each department head can be found on the City’s website.
June 15, 2020
Dear valued customer,
On March 15, 2020 the Pataskala Utility Department made the decision to freeze turn offs and penalties for non-payment due to the COVID-19 situation. On March 31, 2020 the Director of the Ohio EPA issued an order mandating that these changes be applied to all public water providers in the state.
On June 12, 2020 the Director of the Ohio EPA issued a letter stating that the order issued on March 31, 2020 would be lifted effective July 10, 2020. After this date, the order freezing turn offs and penalties is revoked/ terminated.
The Pataskala Utility Department has decided to allow one additional billing cycle before we will begin adding penalties and conducting turn offs for non-payment. This means that our customers will have until Aug 15, 2020 to either pay their account balances in full or enroll in a payment plan with the Utility Department. After that date, the Utility Department will return to normal billing practices.
Anyone with questions regarding the revocation/ termination of the March 31, 2020 order, their account balances, how to enroll in a payment plan or anything else related to their water and sewer bill are encouraged to call our billing office at (740) 964-6275.
City of Pataskala