Water and Sewer Billing/ E-Billing

City Of Pataskala > City Departments > Utilities > Water and Sewer Billing/ E-Billing

The City of Pataskala Water & Sewer Billing System

Water and sewer bills are always mailed by the last working day of each month and are due on the 15th of the following month. Failure to receive a bill does not excuse penalties or charges against a customer’s account. Payments may be made in person or by mail, at 430 S. Main St. There is also a drop box at this address for after hours use. The drop box is located on the north side of the Utility Department building at 430 S Main St. Automatic Payment Deduction is also offered. Customers may opt to have the payment deducted from their checking account on the 10th of each month. Please contact the billing office or visit our forms section on the website to print a form for your completion.

Utility Bill Assistance

Are you behind on your water and sewer bill? There may be assistance through the State of Ohio available to you. The “Home Relief Grant” is a program that offers assistance to low income households for a variety of financial situations. Some of the assistance offered is for rent, mortgage, and water/sewer bills. This program is very important and beneficial, especially considering the financial hardships that members of our community have faced due to the COVID-19 pandemic.

Starting November 2, 2020, Ohioans will be able to apply for assistance through their local Community Action Agency. There are several qualifying factors that applicants will have to meet, as well as documentation that will be required as a part of the application. Information regarding this program can be found here:  https://businesshelp.ohio.gov/home-relief-grant.html

For members of Licking County, the program will run through the LEADS center at 159 Wilson Street in Newark, OH 43055. They can be reached at (740) 349-8606 or by email at tboehm@leadscaa.org. I would encourage interested customers to reach out to the LEADS center with any questions that you may have regarding the program and how to apply.

Although we at the Utility Department are very excited to share this program with you, we are in no way affiliated with it. As such, all interactions regarding the implementation of this program will remain the responsibility of the customer and the LEADS center.

 If you have a question or a comment, please call: The Utilities Department at 740-964-6275.

Joseph Peterson

Utility Director

“Clean Water In, Clean Water Out”

jpeterson@ci.pataskala.oh.us 

E-Billing

Electronic Billing ( E-Billing ) will allow you to receive your Pataskala Utility Department monthly bill via e-mail, view your usage and billing history at your convenience.

It’s easy to register for the Pataskala Utility Departments E-Billing Program!  To register, please click HERE and it will take you directly to the registration page!

 

Paperless Payments & Other Options

Customers of Pataskala’s Water and Sewer Department can now pay their utility bill online or by toll-free telephone call. The City’s Utility Billing Department has partnered with vendor Official Payments to offer this service. There is a $3.95 transaction fee applied by Official Payments for each payment made through their service. To pay online, visit http://www.officialpayments.com/. For telephone payment, call 1-800-272-9829. You will need to use the jurisdiction code: 7813. You may also pay your bill on “Official Payments” website using our jurisdiction code 7813. Make checks payable to: Pataskala Division of Utilities.

Late Fees & Charges

Current charges are subject to an additional charge of 10% if not paid by due date.

Disconnection Procedure

If a customer is in a disconnect situation the notice will be printed on the bill. Total amount due must be paid and received in the Billing Office by close of business on the 15th to avoid disconnection.

Utility Rates

For more information, please call Danielle McGee, Utility Billing Department Manager, at 740-927-5249.