Our Mission Statement

Our mission is simple: On behalf of the Citizens of Pataskala, all members of the Utility Department serve on the front line as protectors of the environment. Our natural environment and our impact directly affects the health of our residents. We take our responsibility seriously and aim to provide safe, great tasting water to our customers, while also meeting all Ohio EPA Health and Environmental Standards in an economically friendly way. When you turn on your faucet, we expect excellent quality every time. We also strive to protect our natural water ways in and around Pataskala that are used for recreational purposes and eventually becomes a drinking water source for other communities. The Department is also committed to providing excellent customer service by providing proactive maintenance and service to all of our water and wastewater infrastructure and facilities.

Utility Department Outreach Program Information

Water tower information – November 2018

Our Location, Office Hours & Additional Information

We are located at 621 W. Broad St. Ste 1D. Our office hours are from 8 am to 4 pm, Monday-Friday.

Our department provides water and/or sewer billing and service for 1,800 residents within the city limits and 1,200 outside the city limits. We are currently working on adding pertinent information and forms to our website for your convenience.

Please contact us at 740-964-6275 if you have any questions or concerns regarding your water and/or sewer account.